Jai Menon

Dr. Jai Menon is the Director (Customer Service and IT), Bharti Airtel and Group CIO, Bharti Enterprises. At Bharti Airtel, he is a member of the Airtel Management Board and drives the Customer Service and IT charters across all lines of Airtel businesses. 

He joined Bharti in August 2002 as Corporate Director and launched Airtel’s Enterprise Business as its Joint President in 2004. Before joining Bharti, he was Corporate Officer and Executive Vice President at AT&T (formerly BellSouth), USA where he managed a portfolio of growth businesses and strategic alliances. At AT&T, he also played the role of Chief Technology Officer for IT across all lines of businesses. Dr. Menon started his career at IBM’s T.J. Watson Research Labs, USA and rose to become an IBM executive where he assumed the office of executive Director in IBM’s Software Group leading worldwide research-to-market business for rich media.